Investor Solutions Group, LLC
These Terms of Use (“Terms”) govern your access to and use of www.investorsolutionsgroup.com (the “Website”), including pages, forms, applications, calculators, downloads, chat features, and any content or services offered through the Website (collectively, the “Services”). The Website and Services are owned and operated by Investor Solutions Group, LLC (“Company,” “we,” “us,” or “our”).
By accessing or using the Website, submitting information, requesting information, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Website.
These Terms should be read together with our Privacy Policy and any additional notices or disclosures posted on the Website. If you sign a separate written agreement with us for a specific engagement, that agreement controls for that engagement.
1. What We Do (Broker/Consultant Role)
We provide consulting, referral, and brokerage assistance to help business owners and real estate investors explore potential financing options. We may help you identify potential programs, organize information, and present your request to independent lenders and capital
providers.
We are not a bank, credit union, or direct lender unless expressly stated in writing for a particular transaction. Independent lenders make underwriting decisions and determine rates, fees, terms, collateral requirements, conditions to closing, and funding timelines.
We do not provide legal, tax, investment, or accounting advice. You are responsible for obtaining professional advice and for evaluating whether a financing product is appropriate for your situation.
2. No Offer to Lend; No Guarantees
Nothing on the Website constitutes an offer to lend, a commitment to lend, or a guarantee that financing will be available. Any examples, program descriptions, or estimated terms are illustrative only and may change.
Submitting information through the Website does not create an obligation on any lender to provide financing or to maintain any quoted terms. Lenders may decline requests for any lawful reason and may change underwriting requirements at any time.
Approvals depend on many factors, including borrower qualifications, cash flow, credit history, collateral, valuation, property condition, legal structure, documentation quality, and market conditions.
3. Eligibility and Acceptable Use
The Website is intended for users in the United States who are at least 18 years old. By using the Website, you represent these Terms.
You agree to use the Website only for lawful purposes and not to misuse the Website, submit fraudulent inquiries, or attempt to interfere with the Website’s operation or security.
Do not submit false, inaccurate, or misleading information.
Do not impersonate another person or submit information you do not have rights to provide.
Do not scrape, harvest, or collect data from the Website using automated means without written permission.
Do not attempt unauthorized access, probing, scanning, or testing of vulnerabilities.
Do not upload or transmit malware, spyware, or harmful code.
4. Submissions, Documents, and Verification
You may be asked to provide documents (for example, financial statements, tax returns, bank statements, rent rolls, purchase contracts, entity documents, or project budgets). You represent that you have the right to provide these materials and that they are accurate to the best of your knowledge.
Lenders and partners may independently verify information you provide and may request updated or additional documentation. Incomplete or inconsistent information may delay evaluation or result in denial.
You agree not to submit confidential third-party information unless you are authorized to do so.
5. Lead Distribution to Lenders and Partners
To evaluate your request, we may share your information with independent lenders, capital providers, and service partners. Those parties are independent and not employees or agents of the Company.
We do not control third parties’ underwriting decisions, internal policies, pricing, or actions. Any financing agreement is solely between you and the lender.
You are responsible for reviewing and understanding all lender disclosures, fees, and loan documents before proceeding.
6. Communications Consent (Email, Phone, SMS/Text)
By providing your contact information through the Website, you authorize us to contact you regarding your inquiry and potential financing options by phone calls, emails, and SMS/text messages, including messages sent using automated technology.
Consent is not required as a condition of receiving services. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out of SMS/text messages and HELP for help. You may opt out of marketing emails using the unsubscribe link.
You agree that electronic communications satisfy any legal requirement that communications be in writing.
7. Fees and Compensation
Depending on the transaction, the Company may receive compensation in connection with successful introductions or completed financings. Compensation may be paid by a lender, by you, or by both, depending on the program and structure.
Any fees payable by you should be disclosed to you in writing in connection with a specific engagement or transaction. Compensation arrangements may differ across programs and lenders.
8. Intellectual Property
The Website and its content (text, graphics, logos, design, and downloads) are owned by or licensed to the Company and protected by intellectual property laws.
You may view and print pages for your personal, non-commercial use. You may not reproduce, distribute, or create derivative works without prior written consent.
9. Disclaimers
EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Website will be uninterrupted, secure, or error-free, or that defects will be corrected.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE WEBSITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
To the extent liability is not otherwise excluded, our total liability for any claim will not exceed $100 or the amount you paid us (if any) in the 12 months before the event giving rise to the claim, whichever is greater.
11. Indemnification
You agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Website, your submissions, or
your violation of these Terms.
12. Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. It affects your rights.
Any dispute arising from or relating to the Website or Services will be resolved by binding arbitration on an individual basis, except that either party may bring an eligible claim in small claims court. Arbitration will take place in California and will be administered by a recognized
arbitration provider under its applicable rules.
You and the Company agree that claims may be brought only in an individual capacity and not as a class or representative action. The arbitrator may not consolidate more than one person’s claims.
13. Governing Law; Venue
These Terms are governed by the laws of the State of California, without regard to conflicts of law rules. To the extent a dispute is not subject to arbitration, you agree to submit to the personal jurisdiction of state and federal courts located in California.
14. Changes; Severability; Entire Agreement
We may update these Terms from time to time. The Effective Date above indicates when these Terms were last updated. Continued use of the Website after changes become effective constitutes acceptance of the updated Terms.
If any provision is found invalid or unenforceable, the remaining provisions remain in effect.
These Terms, together with the Privacy Policy and other posted policies, constitute the entire
agreement regarding your use of the Website.
15. Contact
Investor Solutions Group, LLC
2429 Abbot Kinney Blvd, Venice, CA 90291
Phone: (310) 867-4723
Email: [email protected]
Website: www.investorsolutionsgroup.com
16. Additional Legal Notices
We may suspend or terminate access to the Website at any time for any reason, including suspected misuse or security concerns. We may also modify or discontinue features of the Website without notice.
We may maintain records of communications and submissions for operational, compliance, quality assurance, and fraud-prevention purposes, as described in the Privacy Policy.
Headings are for convenience only and do not affect interpretation. Any failure to enforce a provision is not a waiver of future enforcement.
17. Electronic Signatures and Records
By using the Website and communicating with us electronically, you agree that we may provide disclosures, notices, and other information electronically. You agree that electronic records and signatures may have the same legal effect as paper records and handwritten signatures, to the extent permitted by law.
If you require paper copies of certain records, you may request them using the contact information in these Terms. We may charge a reasonable fee to cover copying and mailing where permitted.
18. Compliance and Verification
You understand that lenders and service providers may require identity verification, business verification, and documentation checks as part of underwriting and compliance processes. We may request information to assist with those processes.
We may decline to submit a request or discontinue assistance if we reasonably believe information is inaccurate, incomplete, or provided for an improper purpose.
19. Service Availability and Changes
We may modify, suspend, or discontinue any portion of the Website or Services at any time, with or without notice. We are not responsible for any interruption, delay, or inability to access the Website.
We may update content, forms, and requirements periodically. You are responsible for reviewing the most current version of these Terms.
20. Monitoring and Enforcement
We may monitor use of the Website to protect security, prevent fraud, and enforce these Terms. We may investigate suspected violations and cooperate with law enforcement as required.
We may restrict access, block traffic, or take other actions we deem necessary to protect the Website, users, and partners.
21. Notice Procedures
We may provide notices by posting on the Website, sending an email to the address you provided, sending an SMS/text message where permitted, or by other reasonable means. Notices are deemed received when sent or posted.
You are responsible for ensuring your contact information is accurate and current.
22. Assignment
You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, reorganization, or sale of assets.
These Terms will bind and benefit the parties and their permitted successors and assigns.
23. Time Limits on Claims
To the extent permitted by law, any claim arising out of or relating to the Website or Services must be brought within one (1) year after the event giving rise to the claim, otherwise the claim is permanently barred.
This section does not apply where prohibited by applicable law.
24. California Consumer Notices
California residents may have additional rights regarding marketing disclosures, privacy, and consumer protection. These Terms are intended to be interpreted consistently with applicable California law.
If any provision is interpreted to provide greater consumer protections under California law, the remaining provisions remain in effect.
25. Interpretation
These Terms are written in plain language for convenience. If any ambiguity exists, it will be interpreted in a manner consistent with lawful enforcement and the intent of the Terms.
Headings are for convenience only and do not affect interpretation.
26. Additional Contact and Support
If you have questions about these Terms or the Services, contact us. If you believe your information has been used improperly, notify us so we can investigate and respond.
Support Email: [email protected] | Phone: (310) 867-4723
Lead Contact Authorization / Lender Communication Consent
By submitting information through this website or contacting Investor Solutions Group, LLC regarding potential financing, you expressly authorize the company to share your submitted information with independent lenders, capital providers, brokers, or financial institutions for the purpose of evaluating potential financing opportunities you request.
You acknowledge that lenders or financing partners may contact you directly using the information you provided, including by phone, email, or other communication methods, in order to discuss potential financing programs, request additional documentation, or evaluate your
eligibility for financing.
You understand that Investor Solutions Group, LLC does not control the underwriting decisions, communications practices, or offers made by independent lenders. Any financing relationship oragreement will be solely between you and the lender providing the financing.
If you do not wish for your information to be shared with potential lenders for evaluation, you should not submit financing requests or contact the company through the website for funding assistance.
This authorization is provided voluntarily by the user and is intended to facilitate the evaluationn of financing opportunities requested by the user.